Please note that delivery is free for orders of £50.00 or more. There is a delivery charge of £2.95 for orders under £50.00

You should receive your order within 7 days of ordering, however we will normally deliver well within this time.  If you haven't received your order after 7 days, please contact us immediately.

When you place an order you will receive an email from us confirming receipt of your order.   Please check that all details are correct.  If not, please contact us immediately.

We cannot refund or exchange an opened item unless it is faulty, or if the item was sent to you through our error.

In accordance with Consumer Protection regulations relating to distance selling, you may cancel your order up to 7 days from the day after you receive your goods.   We will be happy to accept the return of UNOPENED saleable goods if so required.

If we have sent you the wrong item, please contact us within 7 days of delivery to arrange its replacement.

If you have ordered the wrong item, please contact us within 7 days of delivery.  Only UNOPENED items will normally be accepted for return.   We reserve the right to refuse a return or refund at our discretion.

If you have received a damaged item, we will send you a replacement, subject to our inspection of the damaged item.

We recommend returning items via recorded delivery.   Always retain your proof of purchase from the Post Office when returning an item to us, as without one we cannot accept responsibility for items that do not reach us.

We will only refund delivery costs of returned items if the return is a result of our error.